Privacy Policy

Collection and Use of Personal Information

You can visit our website without revealing any personal information about yourself or telling us who you are. We do not collect personal information, such as your name, address, phone number, or email address, while you browse. We do, however, gather information in aggregate on how this site is used, such as the number of visitors to the site, length of each visit, and which pages are most commonly used to enter and exit the site. Some areas of the MSI website utilize browser cookies. These cookies are used for enhancing the usability of the website. You have the option of disabling cookies in your browser's preferences/options area (refer to your browser's help system for further explanation).

There are now, and will be, sections on the MSI website that are provided for the benefit of the consuming public. You may request consumer educational information or other services in these sections. For MSI to fulfill your request, you may need to provide us with your email address, regular mail address, or telephone number. Our use of that information will be limited to the purpose of providing the requested information.

There are several areas on the Web Site where you may be asked to enter both personal and non-personal information. Such information may also be requested by us and/or provided by you to us or to an Agency through online live chat features made available through the Web Site. We DO NOT sell or share any personal information about you to or with any person or organization except (i) as authorized by you, (ii) to participating Agencies, (iii) as set forth herein, or (iv) as may be required by law or court order.

From time to time MSI may make various resources available to you at the Web Site to help educate you about the bankruptcy and/or credit counseling industry. At times we may collect personal information in connection with providing such services.

MSI does not sell, rent, loan, trade, or lease any personal information collected at our site, including Confidential Online Counseling Forms or email lists. All personal information is used solely by MSI as directed by the consumer.

As part of an effort to improve advertising quality, this site may allow Google to detect a short segment of text (known as a cookie) that Google previously placed on your computer. No personal information (e.g. your name or contact information) is included in the cookie that Google detects. For more information about Google and privacy, please read Google's Privacy Policy.